Refund Policy

You may return your item for a refund or exchange within 30 days from the date the item is delivered to you, subject to the terms and conditions below.

Unless the item is defective, you may only be eligible for a partial refund. 

No refunds or exchanges will be made after 30 days from the date of delivery except for extreme circumstances. 

To be eligible for a return, your item must be unused, in the same condition that you received it and in the original packaging. 

Items that are delivered to you defective or damaged may be exchanged for the same item only. 


How to start a return claim: 

Contact support@sciencemart.co with the following information:

1. Your order number 
2. The reasoning for the refund or exchange
3. Images of any defective items or any item that was not sent correctly. 

Unless an item is returned because of our error, you will be responsible for the shipping costs incurred for returning your item. Shipping costs are non-refundable.You should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible or liable for returns that are not delivered to us or are lost in transit.

Please return items to: 

ScienceMart Fulfillment 
1550 W Evans Ave unit c, Denver, CO 80223

Refund Processing: 

If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Your bank’s or credit card issuer’s refund processing may impact the timing of your refund. If you haven’t received a refund after being notified that a refund would be issued, first check your bank account or credit card again and then contact your bank or credit card issuer. It may take some time before your refund is officially posted by your bank or credit card issuer.

If your bank or credit card issuer has not processed your refund after 30 days,please contact  support@sciencemart.co


**Please note that this Refund Policy is subject to change at any time, without notice. Please review the Refund Policy at support@sciencemart.co for any changes or updates.